Open Enrollment Ends Jan. 15, 2022

Affordable Care Act Call-in Event Will Answer Questions, Jan. 10, From 4 to 7 p.m.

Raleigh, N.C. – The 2022 Open Enrollment period for the Health Insurance Marketplace® on will end Jan. 15, 2022. The NC Navigator Consortium’s local team of federally qualified health insurance navigators are taking appointments (by phone, in person or virtually) to help consumers apply for or update their Marketplace coverage. Appointments may be scheduled online at or by calling 1-855-733-3711. 

In advance of the deadline, the NC Navigator Consortium will host the Affordable Care Act Call-in Event, during which health insurance navigators will take toll-free phone calls to answer questions Monday, Jan. 10, 2022, from 4 to 7 p.m. Navigators will be standing by at 1-855-733-3711 to help with general health insurance and inquiries, and schedule longer appointments to complete and update applications before the Jan. 15 deadline.

As COVID-19 infection rates rise, having health insurance has never been more important, yet more than one million North Carolinians are uninsured. Fortunately, health coverage through the Marketplace has never been more affordable. This year, because of the American Rescue Plan, there are more than 100,000 North Carolinians who are newly eligible for financial assistance. Right now, four out of five families can get coverage for less than $10 a month.

Health insurance navigators work with North Carolinians to maximize their coverage by:

  • Taking time with them to help avoid mistakes
  • Showing all options, ensuring their providers are in-network
  • Explaining terminology and processes, increasing health insurance literacy
  • Assisting them with estimating their income for the year ahead, one of the most difficult parts of the application process

NC navigators are available year-round for questions and to address other issues like qualifying life events, special open enrollment periods and income adjustments.

The NC Navigator Consortium is the only federally funded entity of its kind in North Carolina, supported in part by the Centers for Medicare and Medicaid Services. Learn more at, and follow us on Facebook, Twitter and Instagram. Members of the Consortium are Access East, Charlotte Center for Legal Advocacy, Council on Aging of Buncombe County, Cumberland HealthNET, HealthCare Access, HealthNet Gaston, Kintegra Health, NC Field and Pisgah Legal Services. The Consortium is led by Legal Aid of North Carolina

Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income people in order to ensure equal access to justice and to remove legal barriers to economic opportunity. Learn more at Follow us on Facebook, Twitter, Instagram, LinkedIn and YouTube

The project described was supported by Funding Opportunity number CA-NAV-21-001 from the Centers for Medicare and Medicaid Services. The contents provided are solely the responsibility of the authors and do not necessarily represent the official views of the U.S. Department of Health and Human Services or any of its agencies.